How to place your order:

You can contact us by email, phone or fax.

Email: sales@katrinahampton.co.uk

Website login.

Telephone: 0161 624 4167

Fax: 0161 627 3934

Opening an account:

All new customers will be required to pay on a Pro Forma basis for the first 4 transactions.

Credit accounts will be strictly 30 days from date of invoice.

Any accounts deemed severely overdue will be passed onto our solicitors. Charges incurred related to overdue accounts will be passed directly to the account holder.

Minimum order requirements:

All orders must reach the minimum requirement of £150, this includes top up orders.

Order payment:

We accept payment by cheque, credit or debit card, BACS or cash paid directly into our account. You will find account details on KH invoices or for further details please contact our accounts department.


VAT will be added to all invoices at the current rate for UK customers. Please advise at the time of ordering if you are VAT exempt. EU customers will require a valid VAT number or UK VAT will be charged.


Carriage will be charged at the rate we are invoiced by our carrier.

Orders over £800 are delivered free of charge within mainland UK. Orders for UK island and Ireland locations will be split with the customer.

If an order is split due to lack of stock, we will pay for the carriage on a second delivery.

Despatch of orders:

Orders are processed and expedited as quickly as possible, this is usually within 7 days. During exceptionally busy periods 1st September -15th October this can take a little longer.

Damage to goods or delivery shortfall:

Customer must advise of damage or shortfall to delivery notes within three days of delivery. Failure to do so may result in non-reimbursement.

Volume orders:

Volume is when more than 20 of any one item is required.

For Volume customers, we require orders to be submitted by 30th June. Stock not “ordered” cannot be “held”.

Web customers:

Currently we do not offer a Drop Ship service.

On-line customers are required to adhere to our RRP of adding VAT at 20% and then doubling the wholesale cost of the product. We ask that you do not sell below this figure, retailers doing so will be asked to remove these items from sale.

In order to boost both our and your sales opportunities, we request that you do not use KH product descriptions word for word as this will affect search engine optimization for both of us.


Discounts are available to valued customers whose annual spend exceeds £10,000. The amount and value of this offer is subject to approval by directors.

Overseas Orders:

All customers outside of the UK will be required to pay on a pro forma basis. Goods will not be shipped until funds have been received by us. Payment can be made through bank transfer, credit or debit card.

Customers are reminded that so long as any monies due to Ambassador Textiles Ltd remain unpaid for any reason whatsoever, all property rights in the goods agreed to be sold to the buyer shall, notwithstanding delivery, remain the property of the Ambassador Textiles Ltd and Ambassador Textiles Ltd shall be entitled to recover possession of all such goods.

Ambassador Textiles Ltd t/a Katrina Hampton

Registered Office: 115 Huddersfield Road, Oldham, OL1 3NY

Company Number: 1065177

VAT Reg No.: GB145 4808 60